Don't love your item? Returns can be requested within 7 days of delivery.
Shipping charges are non-refundable. You are responsible for paying the return shipping costs. We strongly recommend using a trackable shipping service or purchasing shipping insurance, since we don’t guarantee that we will receive your returned item. We are not responsible for items not received.
Articles on sale are non refundable, non exchangeable.
Once your return is received and inspected, we will send you an email to notify you of the status of the return. If the return is approved, we will refund the original payment for the approved amount within 10 business days.
Address for return:
C.P. 27521 succursale Pont Viau
If your return meets the above policy, please submit your return request here.
We will review your request within 2-3 business days and provide next steps and further instructions.
We are based in Laval, Canada. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.
We may be able to cancel an order if it has not yet been shipped.
Please e-mail firstname.lastname@example.org as soon as possible to confirm we can cancel your order. Once an order has been shipped, we are not able to cancel it as the order is already on its way to you. You may request a return for a refund using the steps above once the item(s) are received.
EXCHANGES (if applicable)
We only replace items if they are defective or damaged. Please submit your return request to by email at email@example.com to request an exchange,