FREE SHIPPING IN CANADA ON ORDERS OVER 200$.
FREE SHIPPING IN CANADA ON ORDERS OVER 200$.
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Return/Refund Policy

REFUND POLICY

 

Don't love your item? Returns can be requested within 7 days of delivery.

Shipping charges are non-refundable. You are responsible for paying the return shipping costs. We strongly recommend using a trackable shipping service or purchasing shipping insurance, since we don’t guarantee that we will receive your returned item. We are not responsible for items not received.

Articles on sale are non refundable, non exchangeable.

 

Once your return is received and inspected, we will send you an email to notify you of the status of the return. If the return is approved, we will refund the original payment for the approved amount within 10 business days.

 

Address for return:

MISSIRIS

C.P. 27521 succursale Pont Viau
Laval(QC) canada

H7G 4Y2

 

 

 

RETURNS

 

If your return meets the above policy, please submit your return request here.

 

We will review your request within 2-3 business days and provide next steps and further instructions.

 

We are based in Laval, Canada. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

 

 

CANCELLATIONS

 

We may be able to cancel an order if it has not yet been shipped.

Please e-mail sales@shopmissiris.com as soon as possible to confirm we can cancel your order. Once an order has been shipped, we are not able to cancel it as the order is already on its way to you. You may request a return for a refund using the steps above once the item(s) are received.

 

 

 

EXCHANGES (if applicable)

 

We only replace items if they are defective or damaged. Please submit your return request  to by email at sales@shopmissiris.com to request an exchange,